Reply Instantly.
Book More.
Work Less.
Turn guest messages into bookings and resolved requests — freeing up your team for real hospitality while we handle the questions.
15 minutes · No commitment
Questions handled · Bookings captured · Requests resolved
time
Trusted by 50+ hotels worldwide
50+
Hotels trust vGuest
85%
Auto-resolution rate
4.8/5
Satisfaction score
Automate the Repeats
Hours back for your team
Answers the daily “parking / breakfast / late checkout?” questions automatically — so staff can focus on people.
Olive Hotel
Results you’ll feel from day one
Turn guest messages into bookings and resolved requests — while giving your team their time back
Yes, it can handle: early check-in, parking, baby crib, pool hours, and “can we bring a dog?”
Olive Hotel
Convert Every Inquiry
Capture more revenue
Turns “Do you have availability?” into a booking link — before the guest moves on.
15 minutes · No commitment
Outcomes
See a Real ConversationSmart Handoff
Resolve requests faster
Routes issues to the right person and tracks them to completion — so nothing falls between shifts.
Your Rules, Every Time
Consistent, on-brand replies
Every response follows your property's info, tone, and policies — across every channel.
Insightful Data
Insights you can act on
Turn guest conversations into clear signals — so you know what to fix, what to sell, and what to change.
Insights you can act on
We turn guest conversations into clear signals — so you know what to fix, what to sell, and what to change.
Booking blockers
See the top questions that stop guests from booking
Price sensitivity
Spot when pricing is hurting conversations
Service alerts
Catch recurring complaints early (before reviews)
Upsell opportunities
Find what guests ask for — and package it
Peak demand times
Know when requests spike to plan staffing
15 minutes · No deck · No commitment
This month at
Olive Hotel
Top Themes
Alerts
Room not ready up 2.1x
AC issues in 8 rooms
Opportunities
Late checkout 42x
Parking info missing
Insight of the Month
Guests ask about parking before they book.
Action: Add parking details & rates to booking flow
How it works
Paste your website
Drop in your existing site or booking engine so we can learn your property's details, tone, and guest flows.
We build your guest brain
We train vGuest on real guest conversations plus your policies, FAQs, and brand voice so it can answer like your best front desk agent.
Go live
Connect vGuest to your messaging channels so it can start answering, qualifying, and capturing bookings within days, not months.
Fast, hands-on support
Dedicated onboarding and an operator mindset — we tweak flows with you, not at you.
Full visibility + smart handoff
See every conversation, set clear escalation rules, and keep humans in the loop where it matters.
Real impact, every day
Faster replies, less workload, and better outcomes for guests.
0%
Automation Rate
Handle guest queries instantly without human intervention.
0 min
Setup Speed
Go live and start chatting with guests this afternoon.
0 min
Check in Time
Through WhatsApp
0 sec
Avg Response Time
Beat booking sites with lightning-fast direct replies.
0%
Faster Ticket Resolution
Requests get resolved sooner
0%
Labor Saved
Free your staff from repeating the same answers daily.
Results vary by property. We’ll show you what success looks like for yours.
Works with what you already use
Connect vGuest to your channels and tools — so replies, bookings, and requests stay in sync.
Messaging channels
WhatsApp, website chat, OTA inboxes (e.g. Booking.com)
PMS + booking tools
Connect your PMS/booking engine so guest info and actions flow through
Locks, payments, housekeeping
Operations tools that keep everything in sync
About vGuest
Hospitality is built on moments: a warm welcome, a quick answer, a smooth check-in. But behind the scenes, great teams are often buried under repetitive messages, scattered tools, and constant interruptions.
We built vGuest because we’ve lived that reality. We’re a group of entrepreneurs with hands-on hospitality experience, and we saw a clear opportunity: use AI to take the busywork off people’s plates — so they can focus on what actually creates an amazing stay.
vGuest automates guest communication and routine requests, helping guests get fast, friendly answers anytime, and helping teams stay calmer, more focused, and more in control of their day.
We believe the future of hospitality isn’t less human — it’s more human, with smarter systems running quietly in the background.