AI Guest Communication

Capture Every Booking.Support Every Guest.

vGuest handles the questions, bookings, and requests—so your staff can focus on what actually matters. Works every channel, speaks every language, never needs a break.

20%

Calls go unanswered

85%

Never try again

100%

Handled by vGuest

Jo Hotel
Hamat Gader
Numa Hotel
Gilboa Rest
Boutique Hotel
The Way Inn
Jo Hotel
Hamat Gader
Numa Hotel
Gilboa Rest
Boutique Hotel
The Way Inn

From "Do you have availability?" to "Thanks for a great stay"

vGuest handles the whole thing. First question, booking, check-in, "what's the WiFi?", room service, checkout. Your guests get instant answers. Your team gets their sanity back.

Why hotels love this thing

More direct bookingsLess phone chaosHappier guests

One Inbox. Every Channel. Finally.

WhatsApp, Instagram, Web, Email—all in one place. vGuest answers the easy stuff. Your team handles the rest. Nothing gets lost. Nobody gets ignored.

WhatsAppWhatsApp
WebsiteWebsite
MessengerMessenger
InstagramInstagram

It Sells Rooms While You Sleep

"Do you have availability tomorrow?" At 2am, that's usually a lost booking. Not anymore. vGuest quotes rates, answers questions, and closes the deal. You wake up to revenue.

Plays nice with:

Simplebooking
Minihotel
Ezgo

"Can I get extra towels?" Handled.

Online

Towels, late checkout, room service, "how do I connect to WiFi?"—vGuest handles it in seconds, routes to the right team, and keeps guests updated. No more radio tag.

They Check In Before They Arrive

2 minutes on WhatsApp. Zero lobby queues.

Guests send their ID and details before they arrive. They walk in, grab keys, done. No clipboard. No line. No "please wait while I find your reservation."

Most guests done before arrival
No more lobby complaints
Peak season? Bring it.

Like Hiring 10 People. For Free.

vGuest takes the repetitive stuff—3am questions, peak season madness, endless "what's the WiFi?"—so your team can do what humans actually do best: make guests feel welcome.

Works nights, weekends, holidays
100 guests or 1000, same speed
💪Never tired, never grumpy

Ring ring...

Nobody answered. Again.

But vGuest did.

This happens while you sleep

70%

AI Resolution Rate

+40%

Staff Time Saved

2 min

Check-In Time

Yeah, but...

The stuff hotels always ask us

Product Roadmap

What we've built and what's coming next

Now

WhatsApp Channel

Full guest messaging via WhatsApp

Website Chat

Embedded chat widget for your site

Booking Engine Integration

Simplebooking, Minihotel, Ezgo

Instagram Channel

DM automation for Instagram

Optima PMS

Two-way PMS integration

Guest Service Automation

AI-powered request handling

Next

Full Booking via WhatsApp

Dec 2025

Complete reservation flow in chat

Reservation CRM

Dec 2025

Inbound lead management

Later

Facebook Messenger

Jan 2026

Messenger channel integration

Optima SPA Integration

Jan 2026

Spa availability & booking